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UI disappear when entering a game

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I am here because I encountered a bug an hour ago.
I was in the queue of a rank game in full screen mode, then I swap to another window by alt+tab, and seems that I made a match at that moment so I swap back asap.
Then I found that my UI just disappeared, all I can saw is a Sombra and my cursor.
and I could not do anything so I got kicked by system and lost 50 rank point for afking.

Btw I tried screenshot and successed, i can show it if you guys need it.
And sorry about my poort English.
Please Help !
Thanks !
I didn't find the right solution from the internet.

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