Jump to content
Welcome Guest!

Join us now to get access to all our features. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, and so, so much more. It's also quick and totally free, so what are you waiting for?

This site uses cookies! Learn More

This site uses cookies!

For providing our services, we do use cookies.
But get used, this is what most of modern web do!
However we have to warn you since we are obligated to so due to EU laws.

By continuing to use this site, you agree to allow us to store cookies on your computer. :)
And no, we will not eat your computer nor you will be able to eat those cookies :P

  • Announcements

    • xZero

      Service Recovery Status [LIVE]   01/12/2018

      Track our system status and recovery on actively updated page: https://www.elite7hackers.net/topic/340999-service-recovery-status/

Archived

This topic is now archived and is closed to further replies.

Rahuls99

Microsoft Dynamics CRM Customer Service Tutorial

Recommended Posts


f58966ae7e8bd3fee6499109f6c0ef9b.jpg
Lynda - Microsoft Dynamics CRM: Customer Service Tutorial
Size: 348 MB | Duration: 2h 18m | Video: AVC (.mp4) 1280x720 15&30fps | Audio: AAC 48KHz 2ch
Genre: eLearning | Level: Beginner | Language: English


Streamline your customer service operations with Microsoft Dynamics. This course shows you how to setup and use the essential customer service features of this CRM. Learn how to configure workflows so your processes are customized to the needs of your organization. See how to create cases, escalate issues, manage contacts, and document resolutions. Join Microsoft expert Gini von Courter in this course for step-by-step instructions and tips along the way.

Topics include:
* Working with records
* Configuring case forms
* Creating cases and merging cases
* Adding activities to the timeline
* Researching the knowledge base
* Monitoring the dashboard
* Managing queues
* Documenting solutions as articles
* Running and exporting reports

Buy Premium From My Links To Get Resumable Support,Max Speed & Support Me
Download ( NitroFlare )
http://nitroflare.com/view/717A9D7DBB0AC38/gp3yy.M.D.CRM.C.S.T.rar

Download ( Uploaded
http://uploaded.net/file/4nhb2u4p/gp3yy.M.D.CRM.C.S.T.rar

Download ( Rapidgator )
http://rapidgator.net/file/ab9f919ce19d99891bef489dafd62367/gp3yy.M.D.CRM.C.S.T.rar.html

[b]Download (BigFile)[/b]
https://www.bigfile.to/file/rVjZyH5cQgVt/gp3yy.M.D.CRM.C.S.T.rar

Share this post


Link to post
Share on other sites

×